Job Description
Are you looking for part-time jobs in Louisville, KY that offer flexibility and the chance to earn extra cash? Apex Workforce Solutions is currently seeking motivated individuals to join our growing team as a Part-Time Customer Support Specialist.
We are committed to providing exceptional service to our clients, and we need dedicated team members to help us achieve our goals. This is an excellent opportunity for students, parents, or anyone looking to supplement their income without sacrificing work-life balance.
Why Join Us?
- Competitive Pay: Earn between $15.00 and $20.00 per hour.
- Flexible Schedule: Choose shifts that work around your lifestyle.
- Professional Growth: Opportunities for advancement within the company.
- Great Team Culture: Work in a supportive and dynamic environment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues with patience and empathy.
- Enter and update customer information accurately into our CRM database.
- Assist with processing orders and managing inventory levels.
- Collaborate with the team to improve service processes and customer satisfaction scores.
- Perform general administrative duties as needed to support daily operations.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Proficiency in using computers and navigating software applications.
- Ability to work independently and manage time effectively.
- Must be available to work flexible shifts, including weekends and evenings.