Job Description
Are you looking for a flexible, rewarding career in Raleigh, NC? Triangle Data Systems is seeking a motivated Part-Time Customer Support & Data Entry Specialist to join our growing team. We pride ourselves on delivering exceptional service and accuracy, and we need a detail-oriented individual to help us maintain our high standards.
In this entry-level role, you will play a vital role in our daily operations, ensuring our client data is managed efficiently and our customers receive the support they deserve. This position offers a fantastic opportunity to gain hands-on experience in a corporate environment with room for growth.
Why Join Us?
- Competitive hourly wage ($18 - $20).
- Flexible part-time schedule to suit your lifestyle.
- On-the-job training and professional development.
- Supportive and collaborative team culture.
Ready to take the next step in your career? Apply today!
Responsibilities
- Process incoming customer inquiries via email, phone, and live chat with professionalism and efficiency.
- Accurately enter and verify data into our CRM and database systems to ensure information integrity.
- Assist in maintaining and organizing digital and physical filing systems.
- Collaborate with the operations team to streamline daily workflows and resolve issues.
- Generate reports and summaries of customer interactions and data trends.
- Handle sensitive information with strict adherence to confidentiality policies.
- Provide general administrative support to department managers as needed.
Qualifications
- High school diploma or equivalent (GED) required; some college coursework is a plus.
- Basic computer literacy and proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Strong attention to detail and accuracy in data entry tasks.
- Excellent written and verbal communication skills.
- Ability to work independently and manage time effectively in a part-time capacity.
- Reliable transportation (if required for occasional on-site meetings).
- A positive attitude and willingness to learn new software quickly.