Job Description
Join Nashville's fastest-growing flexible workforce! Nashville FlexCare is urgently hiring Part-Time Customer Specialists with weekly pay and schedule freedom. Perfect for students, parents, or side hustlers – design your work week around your life.
Enjoy immediate benefits including:
• Weekly direct deposit paychecks
• 100% remote or hybrid options
• No nights/weekends required
• Paid training & growth opportunities
Our clients are Nashville's top hospitality and retail brands. Earn competitive wages while building valuable experience in a supportive, fast-paced environment.
Responsibilities
- Delocate customer inquiries via phone, email, and chat with 95%+ satisfaction
- Process transactions and resolve billing discrepancies efficiently
- Update client records in our CRM system with 100% accuracy
- Collaborate with cross-functional teams to ensure seamless service delivery
- Meet weekly performance metrics including response time and resolution rates
- Participate in bi-weekly training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent (students welcome)
- Exceptional verbal/written communication skills
- Proficiency with Microsoft Office and CRM platforms
- Ability to work independently with minimal supervision
- Flexible availability (15-25 hours/week)
- Basic data entry skills with 10,000+ keystrokes/hour
- Positive attitude and problem-solving mindset