Job Description
Join MetroFlex Staffing's dynamic team and unlock flexible earning opportunities in the heart of NYC! We're urgently seeking motivated Part-Time Customer Specialists to deliver exceptional service while earning competitive hourly rates. Perfect for students, professionals, or anyone seeking supplemental income with no nights or weekends required. Enjoy a modern, inclusive workspace with growth opportunities and performance-based bonuses. Start your flexible career today!
Responsibilities
- Deliver exceptional customer experiences across multiple channels (in-person, phone, email)
- Process transactions and maintain accurate client records
- Resolve inquiries with empathy and efficiency
- Collaborate with team members to optimize service workflows
- Uphold company standards for professionalism and brand representation
- Identify upsell opportunities to enhance revenue
- Participate in ongoing training to refine product knowledge
Qualifications
- High school diploma or equivalent (college students encouraged)
- 1+ years customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Proficiency with basic tech tools (POS systems, email)
- Flexible availability including evenings and weekends
- Valid NY state ID for workplace verification
- Positive attitude and commitment to excellence