Job Description
Join our dynamic team at Urban Retail Solutions Ltd, a leading luxury retail brand in London. We're seeking a passionate Part-Time Customer Service Specialist to deliver exceptional experiences to our discerning clientele. Enjoy flexible scheduling, competitive weekly pay, and a vibrant work environment in the heart of the West End. Perfect for students or professionals seeking supplementary income with immediate payment processing.
Responsibilities
- Provide in-person customer assistance, product recommendations, and sales support
- Process transactions accurately using POS systems while maintaining security protocols
- Manage inventory counts and stock replenishment in assigned departments
- Resolve customer inquiries and escalations with professionalism and empathy
- Collaborate with floor supervisors to achieve daily sales targets
- Maintain impeccable store presentation and cleanliness standards
- Participate in weekly team briefings and training sessions
Qualifications
- Previous retail or customer service experience preferred
- Strong verbal communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Basic proficiency with POS systems and retail software
- Flexible availability including weekends and evenings
- Professional appearance and positive attitude
- Attention to detail and problem-solving abilities
- Right to work in the UK