Job Description
Join our dynamic team at Detroit Community Solutions and make an immediate impact! We're seeking energetic Part-Time Customer Service Specialists to deliver exceptional experiences while enjoying the flexibility of weekly pay. Perfect for students, parents, or professionals seeking supplemental income. Our inclusive workplace offers rapid growth opportunities and a supportive environment where your contributions are recognized promptly.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with exceptional professionalism
- Process transactions accurately using our point-of-sale system
- Resolve customer concerns with empathy and problem-solving skills
- Maintain organized product displays and store cleanliness
- Collaborate with team members to achieve daily service goals
- Participate in weekly training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience preferred
- Strong communication and conflict resolution abilities
- Basic computer proficiency with POS systems
- Flexibility to work weekends and holidays
- Valid Michigan driver's license (if field visits required)
- Positive attitude and team-oriented mindset