Job Description
Join our dynamic team at MetroHealth Solutions and make an immediate impact! We're urgently seeking compassionate Part-Time Customer Service Specialists to support our growing healthcare operations. This flexible opportunity offers competitive compensation, comprehensive training, and the chance to serve our community. Perfect for students or professionals seeking supplemental income with schedule flexibility.
Why Join Us?
- Immediate start date needed
- Competitive hourly pay + performance incentives
- Flexible scheduling (evenings/weekends available)
- Free parking and transit reimbursement
- Growth opportunities within our network
Responsibilities
- Handle patient inquiries via phone, email, and in-person with exceptional professionalism
- Process insurance verifications and appointment scheduling efficiently
- Maintain accurate patient records using our EHR system
- Resolve billing and service concerns with empathy and solution-focused approaches
- Collaborate with healthcare teams to ensure seamless patient experiences
- Adhere to HIPAA compliance standards at all times
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years customer service or healthcare administration experience
- Proficiency with Microsoft Office and electronic health records
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including evenings/weekends
- Attention to detail and data accuracy
- CPR certification a plus (training provided)