Job Description
Join our dynamic retail team in Boston! We're urgently seeking a passionate Part-Time Customer Service Specialist to deliver exceptional experiences. This role offers flexible hours and immediate start for candidates who thrive in fast-paced environments. Enjoy competitive pay, growth opportunities, and a supportive team culture.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate sales records
- Resolve customer complaints and escalate complex issues
- Assist with inventory management and store merchandising
- Collaborate with team members to achieve sales targets
- Train new staff on customer service protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work weekends and evenings
- Basic proficiency with POS systems
- Positive attitude and team-oriented mindset