Job Description
Join our dynamic team at Pacific Coast Retail Solutions as a Part-Time Customer Service Specialist! We're urgently hiring enthusiastic professionals to deliver exceptional customer experiences at our flagship location in Long Beach. This flexible role offers competitive pay, growth opportunities, and a vibrant work environment. Perfect for students, career changers, or anyone seeking a rewarding part-time position. Apply today and become part of our award-winning customer service culture!
Responsibilities
- Provide exceptional in-person and phone customer support
- Process transactions accurately using POS systems
- Resolve customer inquiries and complaints with empathy
- Assist with inventory management and stock replenishment
- Collaborate with team members to maintain store presentation
- Train new staff on customer service protocols
- Support marketing initiatives during peak hours
Qualifications
- High school diploma or equivalent (college students encouraged)
- Minimum 6 months customer service experience
- Proficiency with POS systems and basic software
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Positive attitude and team player mentality
- Valid California ID and reliable transportation
- Basic math and cash handling abilities