Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist! We're urgently hiring energetic individuals to deliver exceptional service to our valued customers in the heart of San Antonio. This flexible role offers competitive pay, growth opportunities, and a supportive work environment. Perfect for students, professionals seeking supplemental income, or career changers.
Why Apply?
- Immediate start opportunities
- Competitive hourly pay with performance incentives
- Flexible scheduling including evenings and weekends
- Comprehensive training provided
- Employee discounts and perks
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using POS systems
- Resolve customer complaints and escalate complex issues appropriately
- Assist with inventory management and store merchandising
- Collaborate with team members to maintain store standards
- Contribute to a positive and inclusive shopping environment
Qualifications
- High school diploma or equivalent (college students welcome)
- 6+ months customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Basic math proficiency and comfort with technology
- Positive attitude with a service-first mindset
- Must be authorized to work in the US