Job Description
Urgent Opening: Join Our Dynamic Team in Colorado Springs!
Frontier Solutions Group is urgently seeking motivated Part-Time Customer Service Specialists to join our rapidly growing team. This is an immediate opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences. Enjoy flexible scheduling, competitive compensation, and a supportive workplace culture.
What We Offer:
- Competitive hourly wage + performance incentives
- Flexible daytime/evening shifts (20-25 hours/week)
- Comprehensive training and career development
- Modern downtown Colorado Springs location
- Health benefits eligibility (pro-rated)
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process transactions and maintain accurate records
- Collaborate with team to achieve service metrics
- Update customer databases with interaction details
- Identify upsell opportunities and promote company services
- Adhere to compliance protocols and security standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Proficiency with CRM software (Salesforce a plus)
- Ability to multitask in fast-paced environment
- Basic math and computer literacy
- Positive attitude and problem-solving mindset
- Availability to work weekends as needed