Job Description
Join our dynamic team at Coastal Connect Solutions as a Part-Time Customer Service Specialist! We're urgently hiring motivated individuals to deliver exceptional support to our growing client base in Virginia Beach. This flexible role offers immediate start dates and competitive pay with opportunities for growth.
Our ideal candidate thrives in fast-paced environments and possesses strong communication skills. Enjoy a supportive workplace culture with modern amenities and flexible scheduling to fit your lifestyle. If you're ready to make an impact while building valuable experience, apply today!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve service issues efficiently using CRM systems and internal tools
- Process transactions and maintain accurate documentation
- Collaborate with team members to ensure seamless service delivery
- Identify upsell opportunities and contribute to sales goals
- Adhere to company policies and confidentiality standards
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficient in Microsoft Office and CRM software
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Ability to work flexible shifts including evenings/weekends
- Positive attitude with team-oriented mindset
- Reliable transportation to our Virginia Beach location