Job Description
Join our dynamic team at Metro Retail Solutions! We're urgently seeking a Part-Time Customer Service Specialist to deliver exceptional experiences at our flagship location in Manhattan. This flexible role offers competitive pay, growth opportunities, and the chance to work with a premium retail brand. Perfect for students or professionals seeking supplemental income with weekday and weekend availability.
Why Work With Us?
• Industry-leading training programs
• Employee discount program
• Positive team environment
• Convenient Midtown Manhattan location
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using POS systems
- Resolve customer concerns and escalate complex issues
- Assist with inventory management and stock replenishment
- Maintain clean and organized sales floor
- Collaborate with team to achieve daily sales targets
- Adhere to company policies and safety standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts (including weekends)
- Basic proficiency with retail technology systems
- Positive attitude and team-oriented mindset
- Must be available for immediate start