Job Description
Join Milwaukee's fastest-growing tech startup as a Part-Time Customer Service Specialist! We're seeking energetic students to deliver exceptional support while gaining real-world experience. Enjoy flexible scheduling, competitive pay, and opportunities to grow your professional network. Perfect for balancing classes with meaningful work!
What We Offer:
- Flexible shifts accommodating class schedules
- Weekly pay + performance bonuses
- Free professional development workshops
- Complimentary transit pass
- Collaborative student mentorship program
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Document interactions using CRM systems
- Collaborate with cross-functional teams
- Contribute to process improvement initiatives
- Maintain accurate customer records
- Participate in student peer training sessions
Qualifications
- Currently enrolled in any accredited college/university
- Excellent written and verbal communication skills
- Basic proficiency with Microsoft Office Suite
- Ability to work 15-25 hours weekly
- Strong problem-solving abilities
- Customer service experience preferred but not required
- Reliable internet access for remote shifts
- Positive attitude and team player mindset