Job Description
Join our dynamic team as a Part-Time Customer Service Specialist in Jacksonville, FL! We offer flexible schedules perfect for students, parents, or anyone seeking work-life balance. This entry-level role provides comprehensive training and growth opportunities in a supportive environment.
What We Offer:
- Competitive hourly pay ($16-$20)
- Flexible part-time hours (20-30 hrs/week)
- Comprehensive paid training
- Health benefits eligibility
- Clear career advancement path
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve issues using CRM systems and knowledge base
- Process orders and update customer accounts
- Collaborate with team members to ensure seamless service
- Document interactions and maintain accurate records
- Meet quality and productivity targets
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible hours (including weekends)
- Customer service experience preferred but not required
- Positive attitude and problem-solving mindset
- Reliable transportation to our Jacksonville location