Job Description
Join our dynamic team at Houston Retail Solutions as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional service to our valued clients. This immediate hire opportunity offers flexible scheduling and a collaborative environment where your contributions make a real impact. Perfect for students, parents, or anyone seeking work-life balance without compromising growth.
Why work with us? We pride ourselves on fostering a supportive culture with competitive compensation, paid training, and opportunities for advancement. If you're passionate about helping others and thrive in fast-paced settings, this role is your next career move.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our point-of-sale system
- Resolve complaints and escalate complex issues to management
- Assist with inventory management and store merchandising
- Train new team members on customer service protocols
- Maintain clean and organized workspaces
- Contribute to sales goals through upselling and product knowledge
Qualifications
- High school diploma or equivalent (college students welcome)
- Minimum 6 months customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work evenings/weekends (flexible scheduling available)
- Proficiency with basic computer systems and POS software
- Reliable transportation to our Houston location
- Positive attitude and team-oriented mindset
- Immediate availability to start