Job Description
Join our dynamic team at Capital Solutions Group and embrace the flexibility you deserve! We're urgently hiring motivated individuals for part-time customer service roles in the heart of Washington DC. Enjoy a schedule that adapts to your lifestyle while making a real impact in our fast-paced environment. As a trusted industry leader, we offer competitive compensation, comprehensive training, and a supportive workplace culture. Perfect for students, parents, or professionals seeking work-life balance. Apply today to start your rewarding career journey with us!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Resolve inquiries efficiently while maintaining high service quality standards
- Update and maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams to address complex issues
- Proactively identify opportunities to improve customer experience
- Adhere to company policies and regulatory compliance requirements
- Participate in ongoing training and skill development programs
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years of customer service experience in a dynamic environment
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office and CRM software
- Ability to work independently with minimal supervision
- Flexible availability including evenings and weekends
- Problem-solving mindset with attention to detail
- Valid work authorization in the United States