Job Description
Looking to boost your income with flexible part-time work? Join FlexHire Solutions as a Customer Service Specialist in Denver! We're seeking energetic individuals to provide exceptional support while earning competitive hourly pay. Perfect for students, parents, or anyone seeking supplemental income with schedule flexibility. Enjoy a supportive environment, paid training, and opportunities for advancement. Start your journey toward financial freedom today!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve billing issues and product concerns efficiently
- Update customer records in CRM systems
- Collaborate with team to improve service processes
- Meet monthly performance metrics for resolution times
- Assist with basic data entry and reporting tasks
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work 20-30 hours weekly with flexible scheduling
- Proficient in Microsoft Office and CRM software
- Positive attitude and adaptability to change
- Reliable internet connection for remote work options