Job Description
Join Urban Retail Solutions as a Part-Time Customer Service Specialist in Charlotte, NC! We're seeking energetic students and recent graduates to deliver exceptional customer experiences while building valuable career skills. Enjoy flexible scheduling, competitive pay, and opportunities for advancement in a dynamic retail environment. Perfect for balancing work with your academic schedule!
Responsibilities
- Assist customers with product inquiries, purchases, and returns using POS systems
- Process transactions accurately while maintaining cash handling protocols
- Contribute to visual merchandising and store cleanliness standards
- Collaborate with team members to resolve customer issues efficiently
- Participate in inventory management and stock replenishment
- Support promotional campaigns and seasonal sales initiatives
- Provide product knowledge to enhance customer decision-making
Qualifications
- High school diploma or current enrollment in college/university
- Strong communication and interpersonal skills
- Basic proficiency with POS systems and digital tools
- Ability to work flexible hours including evenings and weekends
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation and punctuality
- Previous retail or service industry experience preferred
- Team player with adaptability to fast-paced environments