Job Description
Join our dynamic team as a Part-Time Customer Service Specialist in Charlotte! We're seeking motivated individuals with no prior experience to deliver exceptional support to our clients. Enjoy flexible scheduling with evening and weekend options, comprehensive paid training, and a supportive work environment. This role is perfect for students, career changers, or anyone seeking work-life balance in the heart of North Carolina.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve service issues efficiently
- Update customer records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Maintain accurate documentation of all interactions
- Adhere to company policies and compliance standards
Qualifications
- No experience required – we provide full training!
- High school diploma or equivalent (current students welcome)
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer proficiency
- Flexible schedule availability (evenings/weekends)
- Positive attitude and problem-solving mindset