Job Description
Join our award-winning retail team at Apex Retail Solutions! We're seeking dynamic Part-Time Customer Service Specialists to deliver exceptional experiences at our flagship Charlotte location. This flexible role offers competitive pay, comprehensive training, and opportunities for advancement in a fast-paced, growth-oriented environment. Perfect for students, career-changers, or professionals seeking work-life balance.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our POS system while maintaining cash handling protocols
- Resolve customer complaints efficiently while maintaining brand reputation
- Collaborate with sales team to achieve monthly conversion targets
- Maintain organized product displays and store cleanliness standards
- Contribute to inventory management through stock reconciliation
- Participate in weekly team meetings for performance reviews and training
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication skills with ability to multitask effectively
- Proficiency in Microsoft Office suite and point-of-sale systems
- Availability to work evenings, weekends, and holidays (15-25 hours/week)
- Valid driver's license and reliable transportation
- Basic math aptitude and attention to detail
- Positive attitude with problem-solving mindset