Job Description
Join FlexiHire Solutions and transform your schedule into extra income! We're seeking energetic Part-Time Customer Service Specialists in Charlotte, NC with immediate weekly pay opportunities. Enjoy flexible hours, competitive compensation, and a supportive environment while serving our diverse client base. Perfect for students, professionals, or anyone seeking supplemental income without long-term commitments.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Resolve inquiries and complaints efficiently with empathy and professionalism
- Update and maintain accurate client records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet weekly performance metrics for resolution time and satisfaction
- Participate in brief training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience in fast-paced environments
- Strong verbal/written communication skills and problem-solving abilities
- Proficiency with Microsoft Office and CRM software
- Available to work 20-25 hours weekly with flexible scheduling
- Reliable transportation to our Charlotte office
- Positive attitude and ability to multitask effectively