Job Description
Looking to boost your income? Join FlexHire Solutions as a Part-Time Customer Service Specialist and earn competitive pay while helping customers! We're seeking friendly, motivated individuals to join our dynamic team in Charlotte, NC. Enjoy flexible scheduling, paid training, and a supportive work environment. Perfect for students, parents, or anyone seeking supplemental income. Apply today and start earning extra cash!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing issues and product concerns efficiently
- Process orders and maintain accurate customer records
- Collaborate with team members to ensure seamless service
- Meet daily performance metrics and quality standards
- Participate in ongoing training to enhance skills
Qualifications
- High school diploma or equivalent
- 6 months customer service experience preferred
- Strong communication and problem-solving abilities
- Basic computer proficiency with Microsoft Office
- Reliable internet connection for remote work option
- Ability to work flexible hours including evenings/weekends
- Positive attitude and customer-focused mindset