Job Description
Join our dynamic team at FlexiWork Solutions, where we're urgently hiring passionate professionals for flexible part-time roles in Washington DC! Enjoy a modern work environment with hybrid options, competitive benefits, and the freedom to balance your career with personal commitments. This is your chance to make an impact while working on your terms.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service quality
- Adapt to flexible scheduling including weekends
- Meet performance metrics for resolution times
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Proficiency with digital tools and CRM software
- Ability to work independently and in teams
- Flexible availability including evenings/weekends
- Valid work authorization in the US