Job Description
We are looking for a dedicated Part-Time Customer Service Specialist to join our growing team in Oklahoma City, OK. If you are seeking a reliable job with weekly pay and a supportive environment, we want to hear from you.
At Apex Support Solutions, we prioritize our employees' financial well-being. You will enjoy a consistent income stream with checks issued every Friday. Whether you are a student looking for extra hours or a professional seeking a flexible side gig, this role offers the stability you need.
Key Benefits:
- Weekly Pay: Get paid on time, every week.
- Flexible Scheduling: Choose shifts that fit your lifestyle.
- Professional Growth: Clear pathways for advancement.
- Modern Equipment: High-speed internet and updated software.
Don't miss this chance to work with a top-tier team in the heart of OKC. Apply today and secure your future with us!
Responsibilities
- Handle high volumes of incoming customer inquiries via phone and email.
- Resolve customer complaints and issues with patience, empathy, and professionalism.
- Process orders, returns, and exchanges accurately and efficiently.
- Update and maintain customer records in the CRM database.
- Collaborate with the sales and logistics teams to ensure seamless service.
- Provide product information and training to new clients.
- Identify and escalate complex issues to management when necessary.
Qualifications
- High School Diploma or GED equivalent required.
- Previous experience in customer service or retail is a plus.
- Excellent verbal and written communication skills.
- Ability to work a flexible schedule, including weekends and evenings.
- Basic computer proficiency and typing speed (35+ WPM).
- Reliable internet connection (if working remotely).
- Strong problem-solving abilities and a positive attitude.