Job Description
Are you looking for a part-time job in New York with weekly pay? Empowerment NY Solutions is currently hiring dedicated Customer Service Representatives to join our growing team. We pride ourselves on our flexible scheduling and commitment to employee well-being, ensuring you get paid on time, every week.
In this role, you will be the friendly face and voice of our brand, assisting clients with inquiries and resolving issues efficiently. Whether you are a student looking to balance your studies or a professional seeking a side hustle, this position offers the stability and income you need.
- Weekly Pay: Get paid every Friday via direct deposit.
- Flexible Hours: Choose shifts that fit your lifestyle.
- Modern Environment: Work in a state-of-the-art office in the heart of Manhattan.
Responsibilities
- Respond to incoming customer calls and emails in a professional and courteous manner.
- Resolve customer complaints and issues with empathy and efficiency.
- Accurately enter and update customer information into our database systems.
- Process transactions and verify billing details.
- Collaborate with the sales and support teams to ensure high service standards.
- Assist in training new hires on company policies and procedures.
Qualifications
- High School Diploma or GED equivalent required.
- Previous experience in customer service or retail is preferred but not mandatory.
- Strong verbal and written communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work weekends, holidays, and rotating shifts.
- Must be reliable and have consistent access to a computer and internet.