Job Description
Join our dynamic team at Houston Retail Solutions as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional experiences to our valued customers in the heart of Houston. This flexible position offers 20-25 hours per week with competitive pay and growth opportunities within our expanding retail network. Perfect for students, professionals seeking work-life balance, or career changers exploring new horizons. Enjoy a supportive team environment, comprehensive training, and the satisfaction of making a direct impact on customer satisfaction.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management, stocking, and visual merchandising
- Collaborate with team members to maintain store cleanliness and operational standards
- Participate in product knowledge training to provide expert recommendations
- Support promotional campaigns and special events as scheduled
Qualifications
- High school diploma or equivalent; college students strongly encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication and interpersonal skills with a positive attitude
- Basic math proficiency and comfort with technology systems
- Availability to work weekends, evenings, and holidays as needed
- Ability to stand for extended periods and lift up to 25 lbs
- Valid Texas driver's license for occasional off-site errands
- Fluency in English; bilingual Spanish speakers highly valued