Job Description
Join our dynamic team at Urban Retail Collective as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service in our flagship Philadelphia boutique. This flexible role offers weekend and evening shifts, perfect for students or professionals seeking work-life balance. Enjoy competitive pay, employee discounts, and a vibrant team environment where your passion for retail shines.
Responsibilities
- Deliver personalized customer service through product knowledge and style guidance
- Process transactions accurately using POS systems while maintaining cash handling standards
- Execute visual merchandising displays to enhance customer engagement
- Manage inventory control and stock replenishment procedures
- Resolve customer inquiries with professionalism and solution-oriented approaches
- Collaborate with team members to maintain store cleanliness and operational excellence
Qualifications
- Minimum 6 months retail or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Basic math proficiency for transaction processing
- Proficiency with POS systems and digital tools
- Valid Pennsylvania work authorization
- High school diploma or equivalent required