Job Description
Join our dynamic team at Houston Retail Solutions as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional service to our growing clientele. This flexible position offers 20-25 hours weekly with competitive pay and opportunities for growth. Perfect for students, career changers, or anyone seeking a rewarding part-time role in Houston's vibrant retail sector.
Responsibilities
- Provide personalized customer assistance via phone, email, and in-person interactions
- Process transactions accurately using POS systems while maintaining cash handling standards
- Resolve customer inquiries and complaints with professionalism and empathy
- Support visual merchandising and inventory management initiatives
- Collaborate with team members to maintain a clean, organized sales floor
- Contribute to achieving daily sales targets through upselling techniques
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent (college students encouraged to apply)
- Minimum 6 months customer service or retail experience
- Strong communication and interpersonal skills
- Proficiency with basic computer applications and POS systems
- Ability to work flexible schedules including weekends and holidays
- Valid Texas driver's license preferred for inventory runs
- Positive attitude with problem-solving aptitude
- Ability to stand for extended periods and lift up to 25 lbs