Job Description
Join our dynamic team at Pinnacle Retail Solutions as a Part-Time Customer Service Specialist! We're seeking energetic professionals to deliver exceptional experiences in our high-traffic Philadelphia location. This flexible position offers competitive pay, growth opportunities, and a supportive environment perfect for students or career changers. If you thrive in fast-paced settings and excel at problem-solving, apply today!
Responsibilities
- Manage customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using POS systems
- Resolve customer concerns with empathy and efficiency
- Assist with inventory management and merchandising tasks
- Train new staff on customer service protocols
- Collaborate with team to optimize store operations
- Contribute to a positive, inclusive workplace culture
Qualifications
- High school diploma or equivalent (college students encouraged)
- 1+ years customer service or retail experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including weekends
- Proficiency with basic computer applications
- Detail-oriented with multitasking capabilities
- Positive attitude and team-oriented mindset
- Valid Pennsylvania ID required