Job Description
Join Texas Support Solutions as a Part-Time Customer Service Specialist and enjoy the flexibility of weekly pay! We're seeking energetic professionals to deliver exceptional support to our growing client base in the Houston area. This role offers a dynamic work environment with competitive compensation and opportunities for growth. If you're passionate about helping others and thrive in fast-paced settings, apply today!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve technical issues and product questions efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for resolution times and customer satisfaction
- Participate in ongoing training to enhance product knowledge
- Assist with special projects as needed
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Proficient with Microsoft Office and CRM software
- Ability to work flexible shifts including weekends
- Positive attitude and resilience in high-pressure situations
- Reliable internet access for remote work components
- Valid Texas driver's license for occasional client visits