Job Description
Join our dynamic team at Ohio Retail Solutions as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional experiences to our valued clients. This flexible role offers 20-25 hours weekly with competitive pay and growth opportunities. Perfect for students, parents, or career-changers seeking work-life balance.
Our Columbus headquarters offers a modern, collaborative environment with free parking and accessible public transit. Enjoy comprehensive training, flexible scheduling, and a supportive culture that values your contributions.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with exceptional professionalism
- Process transactions accurately using POS systems while maintaining security protocols
- Resolve product/service issues with empathy and efficiency
- Collaborate with team members to ensure seamless store operations
- Assist with inventory management and visual merchandising
- Participate in weekly team training sessions
- Contribute to a positive, inclusive workplace environment
Qualifications
- High school diploma or equivalent (college students encouraged)
- 1+ years customer service experience preferred
- Proficiency with POS systems and basic tech tools
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including weekends
- Detail-oriented with cash handling accuracy
- Valid Ohio driver's license (if driving required for errands)