Job Description
Join FlexWork Solutions and enjoy the perfect work-life balance with our part-time customer service roles in Oklahoma City! We're hiring immediately for positions offering weekly pay, flexible scheduling, and a supportive team environment. No nights or weekends required – ideal for students, parents, or anyone seeking supplemental income. Enjoy competitive pay, comprehensive training, and the freedom to create your own schedule while making a difference in our clients' experiences.
Responsibilities
- Resolve customer inquiries via phone, email, and chat with exceptional professionalism
- Process orders, returns, and account updates accurately and efficiently
- Maintain detailed customer records in our CRM system
- Collaborate with team members to address complex issues
- Meet weekly performance metrics for response times and satisfaction
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong written and verbal communication skills
- Ability to work 15-25 hours weekly with flexible scheduling
- Proficient in Microsoft Office and CRM software
- Positive attitude and problem-solving mindset
- Reliable internet connection for remote work option