Job Description
Join our dynamic team as a Part-Time Customer Service Specialist with flexible scheduling options! We offer competitive pay, remote work options, and a supportive environment perfect for students, parents, or professionals seeking work-life balance. At FlexiWork Solutions, we prioritize employee well-being while delivering exceptional service to our clients.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve product/service issues with empathy and efficiency
- Update and maintain accurate customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Identify opportunities for process improvements
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficiency in Microsoft Office Suite and CRM software
- Exceptional verbal and written communication skills
- Strong problem-solving abilities
- Self-motivated with excellent time management