Job Description
Join our dynamic team at Express Staffing Solutions as a Part-Time Customer Service Specialist! We're seeking energetic individuals to provide exceptional support to our clients in San Diego. This immediate hire position offers flexible hours and the opportunity to make an immediate impact. If you're passionate about customer satisfaction and thrive in fast-paced environments, apply today to start your new role tomorrow!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and efficiency
- Resolve customer issues and escalate complex cases appropriately
- Process orders, returns, and exchanges accurately
- Update customer records in CRM systems with precision
- Collaborate with team members to maintain service standards
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent required
- 6+ months of customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Proficiency with basic computer applications
- Positive attitude and team-oriented mindset