Job Description
Join our dynamic team at Pennsylvania Community Services and make a meaningful impact in your local community! We're seeking passionate individuals to provide exceptional support to our diverse clientele. This flexible part-time role offers the perfect opportunity to develop professional skills while maintaining work-life balance. Enjoy a supportive environment with growth potential and competitive benefits.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Manage client inquiries with empathy and efficiency using CRM systems
- Coordinate with community partners to resolve service requests
- Maintain accurate client records and documentation
- Assist with community outreach programs and event coordination
- Support administrative tasks including scheduling and reporting
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or administrative experience preferred
- Proficiency in Microsoft Office Suite and CRM platforms
- Excellent communication and problem-solving abilities
- Ability to work flexible hours including evenings and weekends
- Valid Pennsylvania driver's license (for occasional site visits)
- Strong organizational skills with attention to detail