Job Description
Earn extra cash while making a difference! FlexiCare Solutions is hiring passionate Part-Time Customer Service Specialists in Charlotte, NC. Enjoy flexible evening/weekend shifts in a supportive environment where your skills are valued. No experience required – we provide comprehensive training!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and complaints with empathy and efficiency
- Process transactions and update client records accurately
- Collaborate with team members to ensure seamless service
- Meet performance metrics for response times and satisfaction
- Adhere to company protocols and data security standards
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and problem-solving skills
- Basic computer proficiency and typing ability
- Reliable internet access for remote work options
- Positive attitude and willingness to learn
- Availability for 20-25 hours/week (evenings/weekends)