Job Description
Join our dynamic team as a Part-Time Customer Service Specialist in Louisville! This entry-level role offers flexible hours and a supportive environment perfect for launching your career. You'll be the friendly face of our organization, delivering exceptional service to community members while gaining valuable professional experience.
We provide comprehensive training and a collaborative workplace culture that values growth and teamwork. Perfect for students, career changers, or anyone seeking a rewarding part-time opportunity in the heart of Louisville.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Assist clients with account inquiries, scheduling, and basic troubleshooting
- Maintain accurate customer records in our CRM system
- Collaborate with team members to resolve complex service issues
- Contribute to process improvement initiatives
- Support community outreach events as needed
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Strong communication and interpersonal skills
- Basic computer proficiency with Microsoft Office Suite
- Ability to work in a fast-paced, team-oriented environment
- Positive attitude and willingness to learn
- Reliable transportation to our downtown Louisville location
- Availability to work evenings and weekends (15-25 hours/week)