Job Description
Join our dynamic Memphis team as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional support while enjoying flexible schedules and weekly paychecks. Perfect for students, parents, or anyone seeking work-life balance. No nights or weekends required!
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Process transactions and resolve billing issues
- Update customer records in CRM systems
- Collaborate with team to improve service workflows
- Meet weekly performance targets for response times
- Document interactions accurately in company systems
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Proficiency with Microsoft Office Suite
- Strong communication and problem-solving skills
- Ability to work 20-25 hours weekly
- Reliable transportation to downtown Memphis
- Basic typing speed (30+ WPM)