Job Description
Join Baltimore Community Services as a Part-Time Customer Service Specialist and launch your career in a supportive environment! We're seeking enthusiastic individuals with no prior experience to join our dynamic team. This flexible role offers training, growth opportunities, and the chance to make a real impact in Baltimore's vibrant community. If you're a people person with a positive attitude and eagerness to learn, we want you!
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Assist clients with inquiries, account information, and service requests
- Process transactions and maintain accurate documentation
- Collaborate with team members to resolve customer issues efficiently
- Support daily office operations including filing and data entry
- Participate in ongoing training to enhance service skills
- Represent the company with professionalism and community pride
Qualifications
- No prior experience required – full training provided
- High school diploma or equivalent (current students welcome)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- Basic computer literacy and willingness to learn new systems
- Reliable transportation and punctuality
- Positive attitude and commitment to customer satisfaction
- Availability to work evenings and weekends (20-25 hours/week)