Job Description
Join our dynamic team at Wichita Retail Solutions as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional experiences to our valued customers. This flexible role offers weekday and weekend shifts, perfect for students or professionals seeking work-life balance. Enjoy competitive pay, employee discounts, and a supportive environment where your contributions make a real difference. Apply today and become part of Wichita's premier retail experience!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using POS systems while maintaining cash drawer integrity
- Resolve customer concerns promptly, escalating complex issues to management
- Assist with inventory management, stock replenishment, and visual merchandising
- Collaborate with team members to maintain a clean, organized sales floor
- Participate in product training to stay updated on inventory and promotions
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including evenings and weekends
- Basic proficiency with POS systems and Microsoft Office Suite
- Must pass background check and drug screening
- Valid Kansas driver's license (for occasional store errands)