Job Description
Join FlexHire Solutions and transform your free time into extra cash! We're urgently seeking energetic Part-Time Customer Service Specialists in Charlotte, NC to deliver exceptional experiences. This flexible role is perfect for students, career changers, or anyone seeking supplemental income. Enjoy competitive pay, convenient scheduling, and a supportive team environment where your contributions matter. No prior experience required – we provide comprehensive training!
Responsibilities
- Deliver outstanding customer service via phone, email, and chat
- Resolve inquiries efficiently while maintaining brand standards
- Process transactions and update customer records accurately
- Collaborate with team members to exceed service goals
- Identify upsell opportunities to enhance customer satisfaction
- Participate in ongoing training programs
- Maintain organized documentation of interactions
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to work 20-25 hours weekly with flexible availability
- Basic computer proficiency and tech-savvy mindset
- Positive attitude with customer-first approach
- Reliable transportation to Charlotte location
- Previous service industry experience a plus