Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional customer experiences during our high-traffic evening and weekend shifts. This is an immediate hire opportunity offering competitive pay and flexible scheduling in Chicago's vibrant downtown district. Perfect for students, parents, or professionals seeking supplemental income with no nights or required! Apply today and start earning tomorrow!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with exceptional professionalism
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer complaints efficiently and escalate issues when necessary
- Assist with inventory management and store presentation standards
- Collaborate with team members to ensure seamless store operations during peak hours
- Maintain detailed records of customer interactions and transactions
Qualifications
- High school diploma or equivalent required; college students encouraged to apply
- Previous customer service or retail experience preferred
- Availability for evening shifts (4 PM - 10 PM) and weekend shifts (Saturday/Sunday)
- Strong communication skills and problem-solving abilities
- Basic proficiency with POS systems and Microsoft Office Suite
- Ability to stand for extended periods and lift up to 25 pounds
- Must pass background check and drug screening (company-provided)