Job Description
Join our dynamic team at Charlotte Retail Solutions! We're urgently hiring passionate individuals for part-time Customer Service Specialist roles. This position offers flexible hours (20-25 hrs/week) and the opportunity to make a direct impact on customer satisfaction in a fast-paced retail environment. Perfect for students, career changers, or those seeking supplementary income with growth potential.
Our ideal candidate thrives in customer-facing roles and values teamwork. Enjoy competitive pay, comprehensive training, and a supportive work culture. Immediate start available – apply today to secure your spot!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems and maintain cash drawer integrity
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management and product displays
- Collaborate with team members to ensure smooth store operations
- Adhere to company policies and safety standards
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including evenings and weekends
- Basic computer literacy and familiarity with POS systems
- Valid North Carolina driver's license (if driving required)
- Ability to stand for extended periods and lift up to 25 lbs