Job Description
Join Omaha Community Bank's dynamic team as a Part-Time Customer Service Specialist! We're seeking energetic professionals to deliver exceptional client experiences in our bustling downtown branch. Enjoy flexible scheduling, competitive compensation, and opportunities for growth in a supportive environment. Perfect for students or career changers seeking work-life balance without compromising impact.
Responsibilities
- Process customer transactions with precision and efficiency
- Resolve account inquiries through multiple channels (phone, in-person, digital)
- Identify cross-selling opportunities for banking products
- Maintain strict compliance with financial regulations
- Collaborate with branch team to achieve service goals
- Update and maintain accurate customer records
- Participate in quarterly community outreach initiatives
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficiency in banking software and MS Office Suite
- Strong problem-solving and communication skills
- Ability to work flexible shifts including weekends
- Nebraska notary public certification (or willingness to obtain)
- Attention to detail with financial transactions
- Positive attitude and team-oriented mindset