Job Description
Join our dynamic team in the heart of NYC! Urban Flex Staffing is urgently seeking motivated Part-Time Customer Service Specialists to deliver exceptional experiences to our diverse clientele. This flexible opportunity allows you to balance work with your lifestyle while growing professionally in a fast-paced environment. Immediate openings available – apply today!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Resolve billing and service issues efficiently using CRM systems
- Process transactions accurately while maintaining compliance standards
- Collaborate with team members to ensure seamless service delivery
- Assist with inventory management and store operations as needed
- Contribute to a positive team culture through proactive communication
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Exceptional verbal and written communication skills
- Proficiency with basic office software and point-of-sale systems
- Ability to work flexible shifts including evenings/weekends
- Strong problem-solving and conflict resolution abilities
- Valid New York State ID and reliable transportation