Job Description
Join our dynamic team at Urban Retail Solutions! We're urgently seeking a Part-Time Customer Service Specialist to deliver exceptional experiences at our flagship NYC location. This is a fantastic opportunity to make an immediate impact in a fast-paced retail environment while building valuable customer service skills. Enjoy flexible scheduling and competitive pay in the heart of Manhattan.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Resolve customer inquiries and complaints promptly
- Assist with visual merchandising and inventory management
- Collaborate with team members to maintain store standards
- Participate in training sessions to enhance product knowledge
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and problem-solving abilities
- Ability to work flexible hours including weekends
- Basic proficiency with POS technology
- High school diploma or equivalent required
- Positive attitude and team-oriented mindset