Job Description
Join our dynamic team and earn extra cash with flexible hours! FlexiWork Solutions is urgently hiring part-time Customer Service Specialists in Houston, TX. This role offers immediate start dates and competitive pay, perfect for students, parents, or anyone seeking supplemental income. Enjoy a supportive environment with comprehensive training and growth opportunities. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve billing issues and process orders using our CRM system
- Collaborate with team members to ensure seamless customer experiences
- Document interactions accurately in our customer database
- Meet weekly performance metrics for response time and resolution rate
- Participate in bi-weekly training sessions to enhance product knowledge
- Identify upsell opportunities to contribute to team revenue goals
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service experience preferred
- Strong typing skills (40+ WPM) and computer proficiency
- Excellent verbal communication and active listening abilities
- Ability to work flexible shifts including evenings and weekends
- Self-motivated with reliable transportation to our Houston office
- Basic knowledge of Microsoft Office Suite
- Positive attitude with problem-solving mindset