Job Description
Join our dynamic team in Baltimore as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional experiences while enjoying competitive pay and flexible scheduling. Perfect for students, parents, or career-changers seeking work-life balance.
As a key member of our retail team, you'll engage with diverse customers, resolve inquiries with professionalism, and contribute to a vibrant store environment. Training provided – no prior experience necessary!
Responsibilities
- Provide exceptional in-person and phone customer support
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer concerns with empathy and efficiency
- Collaborate with team members to achieve sales goals
- Maintain store presentation standards
- Participate in weekend and holiday shifts as needed
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic math proficiency for transactions
- Ability to stand for extended periods
- Reliable transportation to Harbor Place
- Flexible availability including weekends
- Positive attitude and teamwork focus
- 18+ years of age