Job Description
Join our vibrant team at Urban Retail Group as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional shopping experiences in our flagship London store. This flexible role offers competitive pay, comprehensive training, and opportunities for career growth within our expanding retail network.
As a cornerstone of our customer experience team, you'll represent our brand's commitment to excellence while enjoying a supportive work environment with competitive benefits. Perfect for students, career changers, or those seeking work-life balance.
Responsibilities
- Deliver outstanding customer service through personalized assistance and product knowledge
- Process transactions accurately using POS systems while maintaining cash handling security
- Manage inventory and stock replenishment in assigned departments
- Resolve customer inquiries and complaints with professionalism and empathy
- Contribute to store merchandising and visual standards
- Collaborate with team members to achieve sales targets
- Maintain clean, organized, and safe store environment
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends and evenings flexibly
- Basic numeracy and cash handling proficiency
- Positive attitude with problem-solving abilities
- Reliable transport to store location
- Right to work in the UK
- Team-oriented mindset